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Vocabulary — Health & Body

Words are tools. This page holds every key word for this part of the school, drawn from the lessons themselves: how to spell each word, what it means in plain language, and one sentence to remember it by.

See every vocabulary page in this school

105 CMR 410

Spells: C-M-R

What it means: the sanitary code's housing chapter, setting minimum standards of fitness for human habitation.

A sentence to remember it by: 111; mass.gov (https://www.mass.gov) for the 105 CMR code chapters and the Department of Public Health.

Appeal

Spells: A-p-p-e-a-l

What it means: a formal request that an insurer or program review and change a decision about payment or coverage.

A sentence to remember it by: You have the right to question and appeal.

Board of health

Spells: B-o-a-r-d-o-f-h-e-a-l-t-h

What it means: the city or town board in Massachusetts charged with protecting public health in its community, principally under Mass. Gen. Laws ch. 111.

A sentence to remember it by: Whose Problem Is It — Board, Attorney General, or Court?

Claim

Spells: C-l-a-i-m

What it means: a request for payment submitted to an insurer or program for care or supplies.

A sentence to remember it by: Myth: If the program paid the claim, it cannot be fraud.

Co

Spells: C-o

What it means: response clinician — a mental health professional who responds with or supports officers on crisis calls, where a department has such a program.

A sentence to remember it by: Close with connection, not just departure.

Crisis

Spells: C-r-i-s-i-s

What it means: intervention team (CIT) — officers and partners with specialized crisis training, where a department has such a team.

A sentence to remember it by: A crisis is an episode, not an identity.

Decompensation

Spells: D-e-c-o-m-p-e-n-s-a-t-i-o-n

What it means: a worsening of a person's condition in which coping and daily functioning break down.

A sentence to remember it by: Decompensation — a worsening of a person's condition in which coping and daily functioning break down.

Delusion

Spells: D-e-l-u-s-i-o-n

What it means: a fixed false belief held despite clear evidence, such as being certain one is being poisoned without cause.

A sentence to remember it by: Do not argue with a delusion or mock what a person perceives.

Department of Public Health (DPH)

Spells: Department of Public Health (DPH)

What it means: the state department above local boards; author of the State Sanitary Code and backstop when a board fails to enforce it.

A sentence to remember it by: Laws) — the Department of Public Health adopts the State Sanitary Code.

Explanation of benefits (EOB)

Spells: Explanation of benefits (EOB)

What it means: the statement from your insurer or program listing care claimed in your name, what was billed and paid, and what you may owe; it is not a bill.

A sentence to remember it by: The explanation of benefits is the patient's window into this.

Fraud unit

Spells: F-r-a-u-d-u-n-i-t

What it means: the team at an insurer or agency that investigates suspected fraud; also called a special investigations unit.

A sentence to remember it by: Myth: If the program paid the claim, it cannot be fraud.

Hallucination

Spells: H-a-l-l-u-c-i-n-a-t-i-o-n

What it means: a perception, such as a voice, that feels real to the person experiencing it but is not heard or seen by others.

A sentence to remember it by: Hallucination — a perception, such as a voice, that feels real to the person experiencing it but is not heard or seen by others.

Handoff

Spells: H-a-n-d-o-f-f

What it means: the factual transfer of risk information — exact words, plans, means, actions taken — to medical or clinical staff.

A sentence to remember it by: Communicate risk clearly in handoff and report.

Health agent / inspector

Spells: Health agent / inspector

What it means: the board's staff member who performs inspections and acts for the board within its authority.

A sentence to remember it by: Myth: A board may make any health rule it likes.

Inspection

Spells: I-n-s-p-e-c-t-i-o-n

What it means: an examination of premises against the code, producing written findings of fact.

A sentence to remember it by: Myth: An inspection automatically fixes the problem.

Involuntary evaluation

Spells: Involuntary evaluation

What it means: a legal process, governed by law and policy, by which a person who may be a danger to themselves or others can be taken for professional assessment; this lesson does not teach its legal criteria.

Where you meet it: in the lesson “Advocacy” in this school.

Itemized bill

Spells: I-t-e-m-i-z-e-d-b-i-l-l

What it means: a bill listing each service and charge separately, rather than one total.

A sentence to remember it by: Itemized bill — a bill listing each service and charge separately, rather than one total.

Means

Spells: M-e-a-n-s

What it means: the method or items a person could use to harm themselves, such as firearms or stockpiled medication.

A sentence to remember it by: Fact: Risk turns on the person's words, plans, means, history as reported, and circumstances — not on politeness.

Medical identity theft

Spells: Medical identity theft

What it means: using another person's health insurance or program number to obtain care, prescriptions, or payments.

A sentence to remember it by: Myth: Medical identity theft only costs money.

Mental health crisis

Spells: Mental health crisis

What it means: a state in which thoughts, emotions, or perceptions overwhelm a person's ability to stay safe or care for themselves.

A sentence to remember it by: After the call — families, repeat calls, and your own steadiness Mental health calls repeat.

Nuisance

Spells: N-u-i-s-a-n-c-e

What it means: a condition that endangers public health, such as sewage failure or accumulated refuse, that a board may order corrected.

A sentence to remember it by: Nuisance — a condition that endangers public health, such as sewage failure or accumulated refuse, that a board may order corrected.

Office of Inspector General (OIG)

Spells: Office of Inspector General (OIG)

What it means: an oversight office within a federal agency; the HHS OIG investigates fraud in Medicare, Medicaid, and other HHS programs.

A sentence to remember it by: Call the provider's billing office first if it may be an error.

Order to correct

Spells: O-r-d-e-r-t-o-c-o-r-r-e-c-t

What it means: a board's written direction to fix cited violations within a stated time.

A sentence to remember it by: Its tools are findings, orders, permits, and code fines.

Phantom billing

Spells: P-h-a-n-t-o-m-b-i-l-l-i-n-g

What it means: billing for services, tests, or equipment that were never provided at all.

A sentence to remember it by: Phantom billing — billing for services, tests, or equipment that were never provided at all.

Police power (health)

Spells: Police power (health)

What it means: the state's authority to enact reasonable regulations protecting public health and safety, the foundation Jacobson describes.

A sentence to remember it by: Police power (health) — the state's authority to enact reasonable regulations protecting public health and safety, the foundation Jacobson describes.

Premium

Spells: P-r-e-m-i-u-m

What it means: the regular payment made to keep health coverage in effect.

A sentence to remember it by: Premium — the regular payment made to keep health coverage in effect.

Psychosis

Spells: P-s-y-c-h-o-s-i-s

What it means: a condition in which a person may hear or see things others do not, or hold fixed false beliefs, making the world feel threatening or unreal.

A sentence to remember it by: A cornered person in psychosis may strike out from terror.

Septic system

Spells: S-e-p-t-i-c-s-y-s-t-e-m

What it means: an on-site subsurface system for disposing of sanitary sewage, permitted and inspected under state code and local board rules.

A sentence to remember it by: Septic system — an on-site subsurface system for disposing of sanitary sewage, permitted and inspected under state code and local board rules.

State Sanitary Code

Spells: State Sanitary Code

What it means: the Department of Public Health's statewide health regulations, codified at 105 CMR, setting the minimum standards local boards enforce.

A sentence to remember it by: Laws and procedures vary by state and by case.

Upcoding

Spells: U-p-c-o-d-i-n-g

What it means: billing for a more expensive service than the one actually provided.

A sentence to remember it by: Upcoding — billing for a more expensive service than the one actually provided.